Refund policy

Return & Refund Policy

Thank you for shopping with us! Because our products are custom-made and printed on demand, all sales are final. We do not accept returns or exchanges for change of mind.

Order Cancellations: You can cancel your order within 1 hour of placing it. After 1 hour, your order enters production and can no longer be canceled or modified.

Damaged or Defective Items: If your item arrives damaged, defective, or if you received the wrong item, please contact us within 7 days of delivery at txengstudio@gmail.com with clear photos of the issue. We will work with our production partner to arrange a free replacement or full refund for you.